Support
Last updated: May 2026 · Help and support for logoanalyst.com and the LogoAnalyst PowerPoint add-in
1. Getting Help
For bugs, missing logos, feature requests, or general questions, use the Feedback button on logoanalyst.com, or reach out directly at [email protected]. Include your browser, operating system, Office version (if using the add-in), and a brief description of what happened and what you expected.
2. PowerPoint Add-in Troubleshooting
- Confirm that PowerPoint is up to date and supports Office.js PowerPoint API 1.4 or later.
- Confirm that Office connected experiences and Office add-ins are enabled by your organization's IT policy.
- If logo insertion fails, try inserting a smaller batch first, then retry the full set.
- If inserting a logo via URL fails, switch to the Upload tab in the Add Logo modal instead.
3. Related Policies
See the Privacy Policy and Terms of Use for information about data handling, acceptable use, and logo ownership.